Privacy Policy

At Ming’s Kitchen, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information when you interact with us, such as when you:

  • Place an order for takeout or delivery
  • Make a reservation for dine-in
  • Contact us with inquiries or feedback
  • Sign up for our newsletter or promotional offers

The types of personal information we may collect include:

  • Name
  • Contact information (address, phone number, email address)
  • Order details (items ordered, delivery address)
  • Payment information (credit card details)
  • Any other information you voluntarily provide to us

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders for takeout and delivery
  • To manage and confirm your dine-in reservations
  • To respond to your inquiries and provide customer support
  • To send you updates, promotions, and newsletters (if you have opted in)
  • To improve our website, services, and customer experience
  • To comply with legal and regulatory requirements

3. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for online transactions
  • Firewalls and intrusion detection systems
  • Restricted access to personal information to authorized personnel only
  • Regular security audits and vulnerability assessments

While we strive to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., delivery services, payment processors). These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Compliance: We may disclose your information when required by law, such as to comply with a subpoena, court order, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files that are stored on your device when you visit a website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights

You have the right to:

  • Access your personal information that we hold
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw your consent to the processing of your personal information (where applicable)

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by Ming’s Kitchen. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove the information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this policy periodically for updates.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Ming’s Kitchen
10403 100 Ave
Fort St. John, British Columbia
Phone: (250) 787-1177

Thank you for trusting Ming’s Kitchen with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.